A Fully Qualified Domain Name (FQDN) is the complete and exact domain name of a server or host on the internet. It includes the hostname together with the domain name and uniquely identifies the system within the global DNS.
For nameserver configuration, the FQDN represents the exact hostname of the nameserver responsible for managing DNS records of a domain.
| Example | Description |
|---|---|
| ns1.example.com | Hostname: ns1 | Domain: example.com |
| ns2.example.com | Hostname: ns2 | Domain: example.com |
Important Notice
| Type | Example | Status |
|---|---|---|
| FQDN | ns1.example.com | Accepted |
| FQDN | ns2.hostingprovider.net | Accepted |
| IP Address | 192.168.1.1 | Not Accepted |
Only FQDN based nameservers are accepted. IP addresses will not be entertained for nameserver entries.
| Step | Description |
|---|---|
| 1 | Before applying for nameserver modification, please verify whether the domain is under your control. You can perform a WHOIS lookup and check the registrant email address associated with the domain. Ensure the registrant email belongs to you or your organization. |
| 2 | Login to the official .np domain management system using your registered account credentials. |
| 3 | Navigate to the domain list and select the domain for which you want to update the nameserver. |
| 4 | Choose the Edit DNS option. |
| 5 |
Enter the nameserver details in FQDN format such as: ns1.yourhostingprovider.com ns2.yourhostingprovider.com Note: Only FQDN format is accepted. IP addresses are not allowed. |
| 6 | Review the information and submit the request through the system. |
Note: Nameserver modification requests sent via email will not be entertained. All requests must be submitted through the online system.
| Information | Details |
|---|---|
| Processing Time | Nameserver modification requests are processed twice a day by the domain administration team. |
| Avoid Multiple Requests | Users are requested not to submit multiple nameserver update requests as repeated changes may delay DNS propagation. |
| DNS Propagation | After the nameserver update, DNS propagation may take up to 24 – 48 hours to reflect across the internet. |
| Support | If the nameserver change has not propagated within 24 – 48 hours, please contact the Domain Administration team at hostmaster@mercantile.com.np. |